Last updated: February 28, 2026
SOLBE GLOBALLOGIC LTD ("we", "our", or "us") developed the SompaLoan. This service is provided by SOLBE GLOBALLOGIC LTD and is intended to be used as is. This Privacy Policy also applies to our official website at www.solbegloballogicltd.com
This Privacy Policy is designed to inform users about our practices regarding the collection, use, and disclosure of personal information when using our Service.
By choosing to use our Service, you agree to the collection and use of information in accordance with this Privacy Policy. The personal information we collect is used to provide, maintain, and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
To provide and improve the SompaLoan Service, we may collect certain personally identifiable information from you. Depending on the features you use, this information may be stored on your device or collected by SOLBE GLOBALLOGIC LTD. The information we collect is used solely to operate, maintain, and enhance the Service, and will never be shared with third parties except as described in this Privacy Policy.
When using SompaLoan, we may request access to the following information depending on the features you use:
To assess your creditworthiness, manage risks, and prevent fraud, SompaLoan may collect your SMS records and securely transmit and store them on our servers. This may include the sender, phone number, date, and message content. Only SMS messages related to financial transactions—such as from banks, mobile money services (e.g., MTN, Vodafone, AirtelTigo), airtime top-ups, bills, and service verification codes—are collected. Irrelevant SMS messages are filtered out and not stored.
We do not share SMS content with third parties and implement strict security measures to protect your data.
You may deny SMS access permissions in your device settings. However, doing so may limit our ability to perform credit assessments and could affect your loan application or available loan amounts. You can enable or disable this permission at any time through your device settings.
SompaLoan may collect approximate location information from your device, such as your geographic area or region. This data may be securely transmitted to and stored on our servers.
We use this information to verify your identity, assess the consistency of your application details, manage risk, and protect your account against fraudulent activities.
You may deny location access permissions through your device settings at any time. However, restricting access may limit our ability to verify your identity and could affect the processing or approval of your loan application.
SompaLoan requests access to your device camera to enable you to capture images of your government-issued identification document (such as a Ghana Card) and a live selfie for Know Your Customer (KYC) verification, as required for our loan services.
The images you capture are securely transmitted to and stored on our servers solely for identity verification, fraud prevention, and regulatory compliance purposes.
We do not access, scan, or collect any other photos or videos stored on your device.
Camera access requires your explicit consent. Without granting this permission, you will not be able to complete the identity verification process necessary to apply for a loan through SompaLoan.
SompaLoan may collect limited information about applications installed on your device, including application names, package names, and installation dates. This information may be securely transmitted to and stored on our servers.
The purpose of collecting this data is to support credit risk assessment, detect potential fraud, and enhance account security. Our analysis primarily focuses on identifying categories of applications relevant to financial behavior, such as financial service apps, communication tools, and utility applications.
We do not access the content within any third-party applications. Data unrelated to risk assessment is not analyzed in detail and is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy.
You may deny access to the installed applications list through your device settings at any time. However, restricting this permission may limit our ability to conduct fraud prevention and credit evaluation, which could affect your loan application or available loan amount.
SompaLoan may collect certain device-related information, including your device model, operating system version, unique device identifiers (such as Android ID), IP address, and network information.
This information is used to operate the Service, ensure compatibility across devices, perform technical troubleshooting, enhance security, prevent fraud, and improve overall user experience.
Device information is securely transmitted and stored on our servers in accordance with industry-standard security practices. We do not use device information for advertising profiling purposes unless you have provided explicit consent where required by applicable law.
With your explicit consent, SompaLoan may request access to your contacts solely to enable referral, invitation, or contact-sharing features within the application.
We only access the contact information that you choose to interact with through the app. We do not upload, store, or process your entire contact list beyond what is necessary to provide the selected feature.
Contact information is not sold, rented, or shared with third parties for marketing purposes. It is used strictly for the purpose you authorize and in accordance with this Privacy Policy.
You may deny or revoke contact access at any time through your device settings. However, doing so may disable referral or invitation-related features within SompaLoan.
SompaLoan may collect advertising identifiers, such as the Google Advertising ID, to deliver relevant advertisements, measure advertising performance, and improve marketing effectiveness.
Advertising identifiers are collected and processed in accordance with applicable platform policies and privacy regulations. This information is used for analytics and advertising attribution purposes and does not directly identify you as an individual.
You may opt out of personalized advertising at any time through your device settings. Disabling this option will not affect your ability to use the core features of SompaLoan.
SompaLoan collects personal information that you voluntarily provide when using our Service. This may include your full name, phone number, email address, date of birth, government-issued identification details, employment information, bank or mobile money account details, and other financial information required to process your loan application.
This information is used to verify your identity, assess your creditworthiness, process loan applications, manage your account, comply with legal and regulatory requirements, and improve our services.
All personal information is securely transmitted and stored using industry-standard security measures. We do not sell your personal information. We do not share your personal information with unauthorized third parties, except where required to provide our services, comply with legal obligations, or protect our legitimate business interests as described in this Privacy Policy.
SompaLoan uses the information we collect for the following purposes:
We use your information solely for legitimate business purposes related to providing financial services and in accordance with this Privacy Policy.
SompaLoan does not sell your personal information. We may share your information only in the following circumstances:
All third-party partners are required to protect your information and use it only for the purposes specified by SompaLoan.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.
When your information is no longer required, we securely delete or anonymize it in accordance with applicable laws and industry standards.
SompaLoan implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
These measures include secure data transmission (such as encryption), restricted access controls, secure server environments, and regular security monitoring. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You have the right to:
Please note that restricting certain permissions or withdrawing consent may affect your ability to use some features of SompaLoan, including loan application processing.
SompaLoan is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.
If we become aware that a person under 18 has provided personal information without parental consent, we will take steps to delete such information promptly.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
SOLBE GLOBALLOGIC LTD
Website: https://www.solbegloballogicltd.com/
Email: support@solbegloballogicltd.com